Shipping policy
Shipping Policy
At Phase-100, we are committed to processing and delivering your order quickly, securely, and reliably.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
During periods of high demand, promotions, or holidays, processing times may extend up to 5 business days.
Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
Shipping & Delivery Timeframes
Once your order has been processed and shipped, delivery times will vary depending on your selected shipping method and destination.
Estimated delivery timeframe:
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Standard Shipping: 7–10 business days after shipment
Please note that delivery estimates are not guaranteed. Delays may occur due to factors beyond our control, including carrier disruptions, weather conditions, customs processing, or peak shipping periods.
Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Shipping Delays
While we strive to meet the estimated delivery timelines displayed on our website, occasional delays may occur.
Phase-100 is not responsible for delays caused by shipping carriers, customs processing, incorrect shipping details, or other circumstances outside of our control.
Subscription Orders
Subscription orders follow the same processing and shipping timelines as one-time purchases.
Subscribers may manage, pause, or cancel their subscription at any time through their customer portal.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Orders returned due to incorrect or incomplete addresses may require additional processing time and additional shipping fees.
Questions & Support
If you have any questions regarding your shipment, please contact our support team at:
Email: support@phase-100.com
Text: (307) 346-5565
We’re here to help.